Your privacy matters.

We collect only the information needed to operate, secure, and improve Sadnes. This includes:

• Account email address — Provided at registration; used for login, purchase confirmation, and support.
• Hardware Identifier (HWID) — A non-reversible fingerprint of your machine, used to bind your licence and prevent account sharing.
• Usage & crash logs — Anonymous telemetry including module toggles, session length, and crash stack traces. No gameplay content or chat is recorded.
• Payment metadata — Transaction ID and status only — forwarded by our payment processor (Stripe or equivalent). We never see or store raw card numbers.
• IP address — Logged at authentication to detect suspicious logins. Retained for 30 days, then purged.

We do not collect Minecraft account credentials, in-game chat, screen recordings, or any data beyond what is listed above.

Your data is used exclusively to provide and improve Sadnes. Specifically:

• Verify your licence and authenticate sessions
• Deliver purchased subscriptions and process refunds
• Diagnose crashes and fix bugs reported through telemetry
• Send transactional emails (purchase receipts, password resets)
• Detect and prevent fraud, abuse, and unauthorised access

We do not sell, rent, or trade your personal data to third parties for marketing purposes. Period.

Sadnes uses a hardware identifier to bind each active licence to a single machine. This is a one-way hash derived from stable hardware attributes (motherboard serial, CPU ID, and similar). The raw hardware values are never transmitted — only the resulting hash is stored on our servers.

HWID binding exists to enforce per-account licensing and prevent credential sharing. If you legitimately change hardware (new PC, major component replacement), you are entitled to a HWID reset — see the Terms of Service for the reset policy. HWID data is deleted when your account is removed.

The Sadnes website uses a minimal set of cookies:

• Session cookie — Keeps you logged in to the dashboard. Expires when you sign out or after 14 days of inactivity.
• Theme preference — Stores your chosen light/dark theme in localStorage. Never leaves your browser.
• Analytics (optional) — If enabled, privacy-respecting, cookieless aggregate analytics (e.g., Plausible) help us understand which pages are useful. No fingerprinting or cross-site tracking.

No advertising cookies, tracking pixels, or third-party behavioural profiling are used on sadnes.tech.

To operate Sadnes we share limited data with the following trusted processors:

• Payment processor (Stripe or equivalent) — Handles card transactions. Receives your email and billing address. Governed by their own PCI-DSS compliant privacy policy.
• Discord — Our primary community and support channel. If you contact support via Discord, Discord's own privacy policy governs that interaction.
• Cloud hosting / CDN — Our servers run on reputable EU/US cloud infrastructure. Data is encrypted at rest and in transit.

We do not use Meta Pixel, Google Analytics (GA4), or any ad-network SDK.

We keep your data only as long as necessary:

• Account data (email, HWID hash): retained while your account is active, deleted within 30 days of account deletion request.
• Crash / telemetry logs: aggregated after 90 days, raw data purged.
• IP logs: purged after 30 days.
• Payment records: retained for 7 years to comply with financial regulations, but only the transaction metadata (no card data).

Depending on your jurisdiction (EU/EEA, UK, California, etc.) you may have the following rights regarding your personal data:

• Access — Request a copy of the data we hold about you.
• Correction — Ask us to fix inaccurate or incomplete data.
• Deletion — Request erasure of your account and associated personal data.
• Export — Receive your data in a machine-readable format (JSON).
• Objection — Object to processing based on legitimate interest.

To exercise any of these rights, email privacy@sadnes.tech from your registered address. We will respond within 30 days.

Sadnes is intended for users aged 13 and older (or 16 in jurisdictions requiring a higher minimum age for consent, such as EU member states). We do not knowingly collect data from children under 13. If you believe a minor has registered without parental consent, contact us and we will promptly delete the account.

We may update this Privacy Policy from time to time. When we make material changes we will update the “Updated” date at the top of this page and, where practical, notify registered users by email. Continued use of Sadnes after the effective date constitutes acceptance of the revised policy.